Neuhintertux from A to Z
All important information at a glance
The rooms are available from 2:00 p.m. on the day of arrival.
In case of arrival after 6:00 p.m. we kindly ask you to inform us!
Payment possibilities: We accept EC-Card, Maestro, Visa, Mastercard & Cash
We ask you to leave the room by 11.00 a.m. on the day of departure.
Children´s play room
We are fortunate to have the blargest play room in the Alps immediately in front of our hotel. Tux-Finkenberg offers new worlds to discover: Four new theme paths entice young and old in the magnificent mountain scenery of the Tux Valley – starting with eternal ice of the glacier in Hintertux over the hills and meadows of the mountain slopes down into the beautiful valley of the Tux brook. Together with Gletscherfloh Luis and his various adventures, children and adults dive into the unique adventure worlds: Nature world, Animal world, Water world & Glacier Safari.
Furthermore we also have a play room for our little guest’s next to the ski room.
The information wall at reception and the morning news (which you will find on your breakfast table) inform you about special entertainment options and the event programme.
The 4* Hotel Neuhintertux has its own fitness room. Get your body in shape even on vacation with the latest fitness equipment from PRECOR.
The entrance to our fitness room is located on level "E" if you use the elevator to the underground parking garage. If you have any questions, please contact our team or directly the reception.
Opening hours fitness room
The opening hours of the fitness room are daily from 07:00 a.m. to 10:00 p.m.
In summer you have the possibility to go on guided hikes with our hiking guides. They will show you the surrounding Zillertal Alps, as well as the most beautiful viewpoints and exciting places.
We are also happy to lend you hiking equipment and Swarovski binoculars. And should you have forgotten something at home, then you will find everything your heart desires in our in-house Intersport Shop (also for rent).
The use of the internet is free of charge. Throughout the entire hotel, you can connect to our Wireless LAN.
You will find the user name and password in your guest folder in your room or at reception.
Intersport Shop & Rent
The 4* Hotel Neuhintertux has its own Intersport Shop. Here you will find a ski and bike rental as well as exclusive ski, sports, leisure fashion, ski and ski accessories, sporting goods & more.
As a hotel guest you get a bonus of 10% on shopping and rental!
Ski and Bike Rental
Treat yourself to the best and rent your skis, snowboard or one of our great e-bikes directly from our in-house Intersport Rent.
Ski and e-bike rental tel. no. 405
Intersport tel. no. 408
Advantages ski rental:
- Ski 7 days and pay 6 days
- Free exchange possibility
- Daily free ski service
- Children up to 10 years free of charge! If both parents rent, children up to 10 years get all ski equipment (skis, boots, poles and helmet) for free for the same period.
Opening hours winter
Monday to Sunday: 08:00 a.m. to 06:00 p.m.
Opening hours summer
Monday to Friday: 08:00 a.m. to 12:00 p.m. and 02:00 p.m. to 06:00 p.m.
Saturday, Sunday and holiday: 08:00 a.m. to 12:00 p.m. and 02:00 p.m. to 05:00 p.m.
Our masseurs will loosen your tense muscles after a beautiful day of vacation.
Appointments can be made at the spa reception on the 3rd floor under phone no. 437 or at the hotel reception under phone no. 401.
For treatment and price offers, please refer to the treatment schedule.
You can also find more information on our "Massages" page.
For your conferences in our hotel, two exclusively outfitted, bright as daylight, seminar rooms are available: Our seminar room “Schmittenberg” with 55 m2 and our seminar room “Wandspitze” with 33 m2.
The rooms and suites in the 4* Hotel Neuhintertux all have a small minibar. This is at your free disposal.
Our main entrances close at midnight. The 4* Hotel Neuhintertux does not have a separate night entrance. If it gets later, we ask you to use the main entrance and take your room card with you. With the room card you can enter the hotel at any time via the main entrance.
All opening hours at a glance
open daily from 07:00 a.m. to 11:00 p.m.
Restaurant & dining hours
Café-Restaurant Kaiserbründl open daily from 08:00 a.m. to 08:30 p.m.
Dining hours gourmet board
- Breakfast buffet: 07:00 a.m. to 10:30 a.m.
- Afternoon snack: 03:00 p.m. to 04:30 p.m.
- Dinner: 06:30 p.m. to 08:30 p.m.
SPA & Fitness
Kaiserbründlbad / Swimming pool: daily open from 07:00 a.m. to 07:30 p.m.
Sauna area: daily open from 03:00 p.m. to 07:30 p.m.
Fitness room: daily open from 07:00 a.m. to 10:00 p.m.
Kaufhäusl & Intersport
Monday to Saturday open from 08:00 a.m. to 06:00 p.m.
Sunday and public holidays open from 08:00 a.m. to 05:00 p.m.
Monday to Sunday open from 08:00 a.m. to 06:00 p.m.
Monday to Friday open from 08:00 a.m. to 12:30 p.m. and 02:30 p.m. to 06:00 p.m.
Saturday, Sunday and public holiday open from 08:00 a.m. to 12:30 p.m. and 02:30 p.m. to 05:00 p.m.
THE RIGHT PILLOW FOR EVERY HEAD!
Your restful sleep is important to us. Simply choose your desired pillow and we will bring it to your room. All pillow variations subject to availability.
NECK PILLOW VISCO (40 x 80 cm)
The neck pillow ensures incomparable lying comfort. Visco pillows precisely shape the head and neck. The impression ensures ergonomic positioning of the head and neck with optimal support and pressure relief.
Thanks to its high level of support and ideal heat retention, the pillow with millet filling and lavender promotes relaxation. The millet pillow adapts optimally to the head and neck and offers good support in these areas. On top of that, your cervical spine is optimally relieved and because of the light massage effect of the filling, the pillow promotes blood circulation
The pleasant scent of the pine shavings has a very positive effect on sleep and well-being. The stone pine improves the deep sleep phase, causes a lower heart rate, stabilizes the circulatory system, reduces sensitivity to the weather, is bacteriostatic and antibacterial
The reception is open daily from 07.30 a.m. until 11.00 p.m.
The phone number of the reception is 401.
The 4* Hotel Neuhintertux also has a lot to offer when it comes to culinary delights.
We have the following selection of restaurants especially for your gourmet holiday in Tuxertal:
- Café-Restaurant Kaiserbründl and Jagdstube: Tyrolean and international specialities, snacks for in between (restaurant of the day) or coffee variations.
- Bar & Kaminzimmer with separate cigar lounge: Separable Sky-Sportsbar, hotel bar, cigar lounge with our small library
- Terrace: You can also enjoy any drinks on the panorama terrace
- Dining room: Here you can enjoy breakfast and dinner
- Kaufhäusl: Here you can buy genuine Tyrolean specialities and delicacies
Meal times in the dining room (3/4 gourmet board)
- 07:00 to 10:30 a.m.: Rich breakfast buffet with local products
- 15:00 to 16:30: Daily afternoon buffet
- 18:30 to 20:30: Dinner (5-course gourmet menu with choice, rustic and international evening, vegetarian, gluten- and lactose-free dishes)
For the gourmet evening and the rustic and international evening, we recommend that you arrive at 18:30 for dinner.
If you have any special requests for dishes or desserts, please let our service staff know in the morning so that we can pass them on to our chef or patissier.
Our café is open daily from 08:00 to 20:30. We serve coffee and tea with freshly baked cakes and strudels every day. Varied dishes from the International and Tyrolean cuisine are served in the Café-Restaurant Kaiserbründl from 11:00 to 20:30.
We are happy to bring refreshing drinks and our extensive range of meals directly to your room. We charge a surcharge of Euro 2.50 per service.
To ensure that your room breakfast meets your wishes, we kindly ask you to fill in the room breakfast selection form in the guest folder and hand it in at our reception or in the restaurant by 9 p.m. at the latest the evening before. We charge a surcharge of Euro 5.00 for the room breakfast.
- 403 Café - Restaurant
- 407 Kaminstube – hotel bar
You can find more information about our restaurants here
Regular guest bonus system
From 14 nights, you receive discount on each of your additional overnight stays.
- from 14 nights -3 % discount on the room price
- from 30 nights -4 % discount on the room price
- from 60 nights -5 % discount on the room price
- from 100 nights -7 % discount on the room price
- from 180 nights -10 % discount on the room price
The bonus system is not valid on special offers like the Ski Shorty – nights are collected but the discount is not considered.
In our hotel we have 61 rooms in the categories:
- Single- and Double room Classic,
- Double room Superior Glacier view and De Luxe,
- Romantic Apartment,
- Cosy- and Family Suites.
Our hotel rooms are equipped with balcony, WLAN, radio, TV, telephone safe, minibar, hairdryer, bathrobe, shower or bathtube and separate toilet.
Two of our De Luxe double rooms and one Cosy suites are wheelchair accessible with special furniture and bathroom and enough space to turn in the room.
For our families we have Family Suites or Family apartments with separate bed rooms.
In our sauna area 4 saunas and a snow shower await you to refresh and vitalize. In the recovery phase, Physiotherm heated loungers invite you to relax with a beautiful view of the Hintertux glacier.
The sauna is open daily from 03:00 p.m. to 07:30 p.m.
Combine the pleasant with the useful for you and your employees at the latest training events and conferences.
The 4* Hotel Neuhintertux has 2 different seminar rooms:
- Seminar room "Schmittenberg" with 55 m²
- Seminar room "Wandspitze" with 33 m²
All seminar rooms are equipped with all technical finesse and offer you the right setting for a successful training.
The 4* Hotel Neuhintertux has its own in-house ski guide. In the winter months we invite you once a week to our house ski day with our ski guide, who will enjoy the beautiful ski region with you. You can get more information at any time at the reception.
At the hotel you will find a ski room with red and orange ski boxes. On the boxes are the room numbers, inside you can lock your skis and your equipment. You will also find a ski boot heating inside (heats overnight).
There is a solarium in the spa area, which must be paid separately. To use the solarium you need solarium coins. These coins are available at the spa reception and at the reception desk.
The price for the use of the solarium is 9,00 € for 15 minutes.
Swimming pool "Kaiserbründl" & resting area
Opening hours: 07:00 a.m. to 07:30 p.m.
From 03:30 to 06:30 p.m. alternately the following attractions await you:
- Massage jets
- Air bubble pool
- Bubble bench
- Floor bubble
From 05:00 p.m. our swimming pool and sauna area is an absolute quiet area. Adults and children staying in this area from 05:00 p.m. to 07:30 p.m. are kindly requested to keep quiet so that other hotel guests are not disturbed.
The swimming pool is specially designed for your relaxation. You can look forward to, among other things:
- Panorama indoor swimming pool with 65 m² water surface
- Sun-fresh air terrace
- Fresh air whirlpool
Table tennis room
Next to the children's playroom is our table tennis room (rackets and balls are available at the reception).
You can find the billiard table in the fireplace hall.
Your in-room telephone is a direct dial phone for local and long distance calls, as well as in-house calls.
Important internal numbers:
- Reception 4* Hotel Neuhintertux: 401
- Cafe (room service): 403
- Fireplace hall (room service): 407
- Wellness reception: 437
- Ski rental: 405
- Intersport: 408
- Department store: 425
Connection from room to room
Pick up the receiver - dial the room number only!
By lifting the handset and pressing the 0 button, you can reach the outside line and dial the number you want yourself.
- In-house emergency number: 495
- Fire department: 122
- Police: 133
- Rescue / emergency call: 144
- Euronotruf: 112
- Dr. Peer: +43/ 5287/ 86180
- Dr. Wechselberger: +43/ 5287/ 86222
Some important area codes:
- Germany: +49
- Austria: +43
- Italy: +39
- Belgium: +32
- England: +44
- France: +33
- Netherlands: +31
- Poland: +48
- Sweden: +46
- Switzerland: +41
- Czech Republic: +420
- USA: +1
As a special comfort, you can program a desired wake-up time yourself via the telephone. Select 93 and your desired wake-up time, e.g. 0630 or 1940 (the time always has four digits!).
For further information, please contact our reception.
There is a TV in every room. The TV program in the 4* Hotel Neuhintertux has various premium TV channels, over 100 programs and HD channels.
So you can relax comfortably after an active day in the Zillertal Alps and end the evening. Or even keep the kids busy when you need a little rest.
TUX Finkenberg ticket
The companion for your holiday! Discover all the benefits here.
For example you can use the bus to Mayrhofen for free. We will send you the mobile guest card directly to your mobile phone.
Underground car parking
In our garage you can choose any free place.
There are chargers for E-cars as well.
To exit, you have to pull the orange cord with the tennis ball.
You can deposit money and valuables at the reception or in the safe in your room.
As a special comfort, you can program a desired wake-up time yourself via the telephone. Select 93 and your desired wake-up time, e.g. 0630 or 1940 (the time is always four digits long!).